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Refund Policy

  • We will do our best to offer you a replacement product of your choice
  • We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. choice.
  • To be eligible for a return, your item must be in the same condition that you received it, with no
  • more than 1/3 of the product used, and in its original packaging. You’ll also need the receipt or proof of purchase.
  • To start a return, you can contact us at info@gabinelsonskincare.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
  • You can always contact us for any return question at info@gabinelsonskincare.com.


Defective, damaged:
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Sale items or gift cards:
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges:
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.